Support
Questions, problems or suggestions — including about this privacy policy — are welcome by email. Including your iPhone model, iOS version and the steps that led to the problem helps us find it faster.
FAQ
- Do I need an account?
- No. Open the app and start recording. There is no account or sign-in.
- Will my entries move to a new phone?
- Turn on "Sync to iCloud" in Settings and your entries and photos are stored in the iCloud of your current Apple Account. On the new phone, sign in with the same Apple Account, install the app and turn on sync to restore them. Without sync, the app has no backup, and deleting the app usually deletes your entries.
- Are photos saved to my photo library?
- No. Photos stay inside the app by default. They are written to your library only when you choose "Save Image" in the share sheet.
- How do I delete my data from iCloud?
- In Settings, under iCloud, tap "Delete Data in iCloud". Only the entries and photos in iCloud are deleted; data on this iPhone is not affected, and sync is turned off.
- Can the app tell whether a poop is normal?
- No. The app only helps you record and look back. It gives no medical conclusions. If your baby seems unwell, please see a doctor.